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E-MAIL/LIST ADMINISTRATION

 

Creating E-Mail Accounts



Q
: How do I change the server hosting my e-mail accounts?
A: This process will walk you through relocating your e-mail service from one server to another. This is accomplished by, first, creating duplicates of your e-mail accounts in a new server. And second, having service changed to the new e-mail server.

Note: You can only do this if a technician instructed you to do so. Do not attempt to do this without the approval of Tech Support.


    
1. Make sure that all your mailboxes in your current server are empty. If you use Outlook, skip to step 2. (Outlook automatically downloads messages to your computer.)

  1. Access your Control Panel and Log in Web Mail

  2. Make sure there are no unread messages

  3. If possible, forward these to another account, or download them to your computer

2. Login the mail server given to you by tech support.

    http://[ip_address]/cgi-bin/qmailadmin  (i.e. http://66.102.130.90/cgi-bin/qmailadmin)

    Login with:
    Useraccount: postmaster (leave as is)
    Domain: your domain.com (do not type www)
    Password: your password

3. Re-create your e-mail accounts. Make sure that each e-mail account has the same password it was using in the old mail server (to avoid any possible problems). Follow these instructions:

    http://www.webhost4life.com/knowledge/mailaccount.asp

4. Repeat this process for every domain you have in your hosting account.

Note: remember to flush your Internet cache and reboot your computer before trying to read mail again.

 

Q: How do I check that my mail service is in the new mail server?
A:
Follow these instructions: locating my account's e-mail server

 


 
 

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